Quick Answer: Will Alibaba Refund My Money?

Can I get a refund on Alibaba?

Go to My Alibaba-Manage order, click the order to order detail page.

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On the order detail page, click Apply for refund to open dispute..

Can you get scammed on Alibaba?

The truth is, yes, it is possible that you may get scammed on Alibaba.com IF you don’t know what you’re doing. However, with the information you learn in this blog post, the chances of you getting scammed on Alibaba will be very slim. Just to be clear: Alibaba itself is not a scam.

Is it safe to order in Alibaba?

Is Alibaba safe? Here’s the truth: Alibaba is a perfectly safe online platform to find products to sell online, providing that you know which suppliers and manufacturers to trust, and which you should avoid.

What is Alibaba famous for?

Alibaba is China’s — and by some measures, the world’s — biggest online commerce company. Its three main sites — Taobao, Tmall and Alibaba.com — have hundreds of millions of users, and host millions of merchants and businesses. Alibaba handles more business than any other e-commerce company.

Does Alibaba offer free shipping?

Alibaba.com offers 98,155 free shipping products. About 2% of these are Earphone & Headphone, 0% are Computer Cables & Connectors, and 0% are Mobile Phones. A wide variety of free shipping options are available to you, such as function, usb type, and style.

Does Alibaba trade assurance work?

Trade Assurance is the safest way to buy products on Alibaba. … This means that your orders are protected until you get your products. So if for some reason you place an order and you never get your products then Alibaba accepts full liability. Afterward, they handle disputes with the supplier for you.

Does Alibaba protect buyers?

Trade Assurance protects the buyer in the event that the supplier fails to ship on time or the product quality varies from what has been agreed upon. … If supplier fails to ship on time or the product quality varies from what has been agreed upon, you may apply for refund on Alibaba.com within 30 days of delivery.

How long does it take to get a refund from Alibaba?

How long does it take for me to receive the refund for Trade Assurance order? Alibaba.com generally processes payments within 3 working days once an agreement has been reached.

How do I report a seller on Alibaba?

Sign into the Complaint Center with your Alibaba account;Choose the Other Trade Dispute type and click Report;Fill the Respondent information, such as Email address, Member ID or Product URL, choose the scam type to continue.Fill out the complaint detail form and click Submit.

Is Alibaba bigger than Amazon?

Alibaba is often referred to as the ‘Amazon of China’ because of its growth trajectory being nearly identical to that of Amazon. … While Amazon is the larger of the two companies by a significant margin, both companies have quite similar revenue streams.

How do you win a dispute on Alibaba?

How to Win a Dispute on AliExpress: 10 Tricks on How to Turn the Dispute in Your FavorAlways take the screenshots of the product description. … Carefully read the description of the product. … Check the rating of the seller and the store’s reviews. … Film the process of unboxing.More items…•

How can I avoid being scammed on Alibaba?

How to Avoid an Alibaba ScamConsider Alibaba’s Business Model. … Avoid Free Account Members. … Avoid Big Brands, Especially Electronics. … Know What ‘Alibaba Gold Member’ Actually Means. … Look at The Age Of an Account. … Do Some Basic Research Online. … Check Fraud and Scam Listings For an Alibaba Scam. … Consider The Payment Option Being Requested.More items…•

Why is Alibaba so cheap?

Products sold on Alibaba are usually cheaper for 4 main reasons. … The fact that the products are made in China has a lot to do with the apparent “cheap” price. Chinese manufacturers take advantage of what some would call “cheap labour”, and that reduces the cost of production. Cost of electricity.

How does payment work on Alibaba?

The Alibaba secure payment allows payments via credit card and debit cards, issued by Visa and MasterCard. However, keep in mind that there is a maximum transaction amount, paid via credit card, of US$50,000. In addition, the credit card companies charge a higher transaction fee, as compared to T/T payments.

Why is Alibaba shipping so expensive?

Why is Shipping from Alibaba and China So Expensive? Shipping items from China overall can be very expensive due to the distance. If an item is under 5-10 lbs it can actually be shipped for quite cheap from China but very slowly using something called ePacket.

What is Alibaba phone number?

For selling on Alibaba.com 022 4233 5233 (Monday to Friday only)

What is Alibaba transaction fee?

1) Payment processing fee: 2.95% of the payment amount (capped at US $40 in the APAC region for MasterCard payment in USD & 3.5% of payment amount for American Express Payment). The fee will be deducted from your account automatically when you make payment.

Is Alibaba a real person?

Ali Baba is a poor woodcutter who secretly watches as 40 thieves hide their booty in a cave, the door to which can be opened only by the verbal command of “Open, Sesame!” He later uses this magic phrase, steals riches from the cave, and lives a prosperous life. …